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Promotional content will be removed and issues concerning ’s services should be routed to our Customer Service or Accommodation Service teams.Ĭontributions should be appropriate for a global audience. Please don’t include personal, political, ethical, or religious commentary. The most helpful contributions are detailed and help others make better decisions. They're also applicable regardless of the comment's tone.Ĭontributions should be travel related. These guidelines and standards aim to keep the content on relevant and family-friendly, without limiting expression or strong opinions. Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this. You can sort and/or filter them by time of year, review score, and more. language, whether it’s just a rating or contains comments as well, etc.).
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When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership. To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. Any violation of our review guidelines.if the writer is claiming to be someone else) Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence.However, we won’t display any reviews that include or refer to (among other things): Ideally, we'd publish every review we get, positive and negative. If we find any, we delete them and, if necessary, take action against whoever is responsible.Īnyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
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We have people and automated systems that specialize in detecting fake reviews submitted to our platform. To edit a review you’ve already submitted, contact our Customer Service team. You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. Guests submit their subscores and their overall scores independently – there’s no direct link between them. Guests can also give separate subscores in crucial areas, such as location, cleanliness, staff, comfort, facilities, value, and free WiFi. To get the overall score, we add up all the review scores and divide that total by the number of review scores we received. I get restless on long flights and like to be able to move around without disturbing anyone else.Each review score is between 1 and 10. Travel Motto: "'To awaken quite alone in a strange town is one of the pleasantest sensations in the world.'-Freya Stark"Īisle, Window, or Middle Seat: "Aisle. Ultimate Bucket List Experience: "Road tripping and hiking through the rugged mountains of Patagonia." Even years later, reading my notes from a trip can bring back incredibly vivid memories."
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Follow her on Twitter Handy Item I Always Pack: "A journal. Sarah's practical travel advice has been featured in dozens of news outlets including the New York Times, the Chicago Tribune, USA Today, Budget Travel, and Peter Greenberg Worldwide Radio. Sarah joined the SmarterTravel team in 2017 after more than a decade at the helm of. She often attempts to recreate recipes from her international travels after she gets home (which has twice resulted in accidental kitchen fires-no humans or animals were harmed). Deputy Executive Editor Sarah Schlichter's idea of a perfect trip includes spotting exotic animals, hiking through pristine landscapes, exploring new neighborhoods on foot, and soaking up as much art as she can.